FAQ

HOW LONG WILL IT TAKE UNTIL MY ITEM IS RECEIVED?

Each item is handcrafted and made to order. Therefore time varies. Item wait times change anywhere from 2-6 weeks. In the event that your item is not received within three weeks. Respectfully reach out and contact us. Items are shipped thru USPS. Once the item(s) are shipped you will receive a USPS tracking number.

What if USPS loses my package?

If your order is lost In transit understand that this is above Jdollaz.com. In the unlikely event that USPS loses your package. Respectfully reach out so that we can help resolve the issue.

How does the custom process work?

Above you will find a contact form. Customers who are interested in custom work are prompted to fill out the contact form. Include all details for the desired item. Please try to include sizing if possible. Jdollaz.com will get back in contact at our earliest convenience. ALL ORDERS/ INVOICES MUST BE PAID IN FULL TO START.

 

What is the return policy?

DUE TO ALL GARMENTS BEING MADE BY HAND. ALL SALES ARE FINAL.

JDOLLAZ.COM WILL NOT ACCEPT RETURNS OR REFUNDS UNLESS SETTLED BY JDOLLAZ..